Job Description

Job Description

Are you a seasoned digital marketing professional looking for a dynamic and impactful role?

Join us at UCG HUB Retail Canada as an Ecommerce Manager, where you will provide your expertise to two innovative brands under the Unified Commerce Group umbrella—Spiritual Gangster and GREATS .

In this role, you’ll oversee the day-to-day management of the website, leading product launches, optimizing site performance, and ensuring a seamless customer experience. You’ll collaborate cross-functionally to drive revenue, improve conversion, and maintain the overall

health and effectiveness of the digital storefront.

If you thrive in a collaborative environment and are passionate about digital marketing, we want to hear from you!

Responsibilities

• Own the daily e-commerce operations, including site content optimization, merchandising, and search to help increase customer conversion and repeat purchases.
• Own product set-up (Shopify), including category mapping, image audit and product sequencing > Monitor consumer journey and shopping behaviour
• Analyze sales performance, through daily/monthly sales tracking, conversion reporting, channel performance, email, lead capture, loyalty, etc.
• Work closely with the Director of Ecommerce & Retention to highlight opportunities for A/B testing and help lead the technical improvements roadmap to continually improve customer experience and critical KPIs.
• Conduct thorough analysis of current trends, market opportunities, product assortment, competitive landscape, and consumer preferences within specific product categories. Leverage this insight to curate, merchandise, and market products effectively
• Collaborate with the Marketing and Merchandising teams to ensure the execution of the promotional calendar (product releases, special offers, sales events etc.)
• Participate in quarterly and monthly planning projects to further enhance the online shopping experience
• Execute ongoing competitive analysis and benchmarking as well as recommended strategies and tactics to improve the online experience
• Provide support for ad hoc tasks and projects as needed

Who you are

• Fun/pleasant to work with
• Passionate human being
• A history of not only attaining results but surpassing them
• "Best-in-class" ability to establish meaningful business relationships
• Capable of working in a start-up environment
• Intellectual curiosity is a must.
• Ability to work independently and as a team player.
• Ability to make decisions confidently.
• Good capacity for adaptation, autonomy, openness and sense of urgency.
• Leads with collaboration, always prioritizing team goals and shared wins over individual credit.

Qualifications

• A minimum of 3+ years of experience in a similar position.
• Proficiency in the Shopify Plus platform (product uploads, coupon code creation, etc.).
• Experience with web analytics platforms (Google Analytics, etc).
• Nice to have : Experience with reporting tools (Looker), Klaviyo and online merchandising platforms (Nosto).
• Experience with Google suite (Google Sheets, etc.).
• Ability to consolidate and analyze data from multiple sources in order to draw insights, and make data-driven decisions.
• Critical thinking skills, supported by an understanding of web analytics, consumer behaviours and its applications.
• Demonstrated success in driving online sales growth and revenue generation.
• Cross-functional project management skills and self-starter

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