About Us: We are a family-owned dealership. We want to be a part of the community, not just another new and used car dealer. We have a mission statement that is the foundation of our philosophy: "Meeting Expectations is our business, Exceeding them is our Goal" We know everyone has a choice and everyone has expectations, we also know it is our job to earn your business. What We're Looking For We are seeking a Internet Manager with excellent customer service skills and a winning attitude. This individual will create, maintain and measure the internet business development processes. What We Offer Top industry pay A competitive and motivating environment Immediate impact - quick onboarding Continued education Monthly performance incentives Dedicated leadership team 401k with match Life insurance 24-hour access to group doctors Chaplin services Medical/Dental/Vision Insurance RESPONSIBILITIES: Create, maintain and measure the internet business development processes Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Handle all incoming internet email leads Be available to respond to email inquiries in a professional, well-spoken manner Assist customers in appropriate vehicle selection - be the product expert & sounding board Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other sales personnel and departments promptly Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity Manage the lead generation process Oversee CRM usage REQUIREMENTS: Previous automotive dealership experience Superior communication skills, both oral and written Outstanding organizational skills Ability to stay strong and calm in a stressful environment; must thrive under pressure College degree preferred or equivalent experience Valid driver's license Ability to pass a drug and background test Miracle Toyota
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